Sites are now on Hatch
We are happy to announce the release of a new Hatch module called Sites. It offers grouping of orders and assets per geolocation, as well as an optional Hatch Connect portal to give your Site users the Hatch experience through the Hatch Connect portal.
All Sites will give you a list view of all your locations. Click on Create Site to add your own.
When an address cannot be verified from the Google API, you can still save the site. In this case, the address will be present, but the pin on the map of Site Details will not be rendered.
To assign a site to an order, navigate to the Order Details page, click on Edit Order Details and select from the drop-down.
The Site details page will show the assets, orders, shipments, discussions and users related to a particular site.
The Hatch Connect portal provides a view of all orders, assets, and documents applicable to a given Site. Additionally, Connect users can receive relevant notifications, such as order shipment and delivery emails.
To add email notification recipients per site, navigate to the Connect tab of Site Details and select Add User.
Connect Configuration is where you will be able to review and optionally customize some of the Hatch Connect portal settings, as well as preview and tailor the site user notification emails.
Another neat feature within Connect Configuration is “Development Mode” which allows testing Site email notifications by redirecting them to an email address of your choice.
To preview what the Hatch Connect portal looks like, simply click on the link provided in the Domain section of Connect Configuration.
The Connect Email log page contains all records of emails sent to Hatch Connect users, as well as a preview of the email at the time it was sent.
The Connect Download Center allows for easy file sharing across all sites. All files uploaded on this page will appear in the Download Center of Hatch Connect for all site users to preview and download. This is the perfect place for manuals, support information, etc.
